Privacy Policy

1. Introduction

z7bd ("we", "our", or "us") operates the online gaming platform accessible at https://z7bd.pro (the "Platform"). We take your privacy seriously. This Privacy Policy describes how z7bd collects, uses, shares, and safeguards personal information when you access or use our Platform, including when you register an account, make a deposit via bKash, Nagad, or Rocket, place a bet on cricket or play our slot games.

By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein. If you do not agree with this policy, please discontinue use of the Platform immediately. This policy applies to all users including those located in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar.

2. Information We Collect

We collect information that you provide directly to us, information collected automatically when you use the Platform, and in certain cases information from third-party payment or verification partners. The categories of personal data we may collect include:

• Identity information: full name, date of birth, nationality, and a government-issued identification document where required for account verification.
• Contact information: email address, mobile phone number (including bKash or Nagad-registered numbers), and your city or region of residence within Bangladesh.
• Financial information: transaction history, deposit and withdrawal records, payment method identifiers (wallet IDs for bKash, Nagad, Rocket, Upay), and account balance data.
• Technical data: IP address, device type and model, browser type, operating system, session duration, pages visited, and cookie or local storage identifiers.
• Gaming activity data: game history, bet amounts, win/loss records, bonus usage, and interaction logs with cricket betting markets, slots, and live casino tables.
• Communications data: messages sent to our support team, feedback forms, and any records of correspondence including dispute or complaint records.

3. How We Use Your Information

z7bd uses the personal data we collect for specific, legitimate purposes only. We do not sell your data to third parties for marketing purposes. The lawful bases on which we process your information include our contractual obligations to you, our legitimate business interests, compliance with applicable laws, and in limited cases your express consent.

• To create, manage, and secure your z7bd account and verify your identity in accordance with KYC requirements.
• To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported Bangladeshi payment channels, and to detect and prevent fraudulent transactions.
• To provide, personalize, and improve the gaming experience including cricket betting, slots, crash games, and live casino offerings on the Platform.
• To send you account-related communications such as transaction confirmations, security alerts, bonus notifications, and responses to your support requests.

4. Cookies and Tracking Technologies

z7bd uses cookies, web beacons, and similar tracking technologies to operate the Platform and provide a consistent user experience. Cookies are small data files placed on your device. We use essential cookies (required for Platform functionality), analytical cookies (to understand usage patterns), and preference cookies (to remember your settings such as language preference).

You may disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform, including your ability to log in or access your account balance. We do not use cookies to track your activity across unrelated third-party websites.

5. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your data only in the following limited circumstances:

• Service providers: payment processors (bKash, Nagad, Rocket gateway partners), fraud detection services, identity verification providers, and hosting infrastructure partners who are contractually bound to protect your data.
• Legal compliance: where required by applicable law, court order, or lawful request by a government authority, we may disclose information to comply with our legal obligations.
• Business transfers: in the event of a merger, acquisition, or asset sale, personal data held by z7bd may be transferred to the acquiring entity, subject to equivalent privacy protections.
• Responsible gaming partners: anonymised or aggregated data may be shared with responsible gaming support services or research bodies to improve player welfare programs.

6. Data Security

z7bd implements industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include SSL/TLS encryption for all data transmitted between your device and our servers, encrypted storage for sensitive account credentials, access controls that restrict data access to authorized personnel only, and regular security audits.

While we take all reasonable precautions, no online platform can guarantee absolute security. We encourage you to use a strong, unique password for your z7bd account, never share your login credentials, and contact our support team immediately at [email protected] if you suspect any unauthorized activity on your account.

7. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The general retention principles we follow are:

• Active account data is retained for the duration of your account relationship with z7bd.
• Transaction records and financial data are retained for a minimum of five (5) years from the date of the transaction to meet financial record-keeping obligations.
• After account closure, personal data is retained for the minimum period required by applicable regulations before being securely deleted or anonymised.

8. Your Rights

As a user of the z7bd Platform, you have certain rights in relation to your personal data. You may exercise these rights by contacting us at [email protected]. We will respond to all valid requests within a reasonable timeframe. Your rights include: the right to access a copy of the personal data we hold about you; the right to request correction of inaccurate or incomplete data; the right to request deletion of your data where we no longer have a lawful basis to hold it; the right to restrict or object to certain types of processing; and the right to withdraw consent where processing is based on consent.

Please note that some rights are subject to limitations. For example, we may not be able to delete data that we are legally required to retain. We will always explain the reason if we are unable to comply with a request.

9. Children and Age Restriction

The z7bd Platform is strictly intended for adults aged 21 years and above only. We do not knowingly collect personal data from individuals under the age of 21. If you are under 21, you must not register an account, make any deposit, or engage with any real-money gaming feature on this Platform.

If we discover or are notified that a user under the age of 21 has provided personal data to us, we will promptly delete that data and close the associated account. If you believe a minor has registered an account, please notify us immediately at [email protected].

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by posting a prominent notice on the Platform and, where practicable, by sending a notification to your registered contact details. The "Last updated" date at the top of this page will always reflect the date of the most recent revision. Your continued use of the Platform following such notification constitutes your acceptance of the updated Privacy Policy. We recommend reviewing this page periodically to stay informed.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way z7bd handles your personal data, please contact our Privacy team. We are committed to resolving all privacy-related inquiries in a timely and professional manner. You can reach us by email at [email protected]. Our team is available 24/7 Bangladesh Standard Time (BST, UTC+6) to assist you.